Terms & Conditions

Terms and Conditions

Himalayan Trails Trekking & Climbing (P) Ltd is a well-known government-registered trekking company in Nepal. We always try our best to go the extra mile to ensure that our clients receive the best treatment. We request you to read the booking terms and conditions carefully and to understand them before booking your trip with us. These Booking Terms and Conditions is a legal binding contract between Himalayan Trails Trekking & Climbing P.ltd and you for the services provided by HTTC and set out the basis of your legal relationship with us. We accept your bookings under the following terms and conditions

Cancellation & Booking Changes

To confirm your bookings, we require a non-refundable sum of US$ 200 (US$ Two Hundred) per person. You can transfer us by bank or pay with a credit card. The balance of the trip amount can be paid upon your arrival in Kathmandu or anytime before your trip starts.
Any amount charged to you by your bank for transferring the sum to us or while paying by credit cards will have 4% extra added for the card processing fee. All rates are in US dollars unless otherwise stated.
If you leave the trip group, whatever the reason, once the trip starts, no refund will be given for any unused portion of the trip.

Travel Insurance

We strongly recommend that all of our travelers purchase travel insurance. Travel insurance can help cover situations such as cancellation and trip interruption (due to injury or illness before or during the trip), medical emergency costs, helicopter evacuation, and baggage loss. It also helps protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption. Families traveling together, in particular, can benefit from traveler’s insurance due to the high investment in the trip and the increased risk of one person’s illness resulting in the entire trip being canceled.

Changes to your itinerary & Pricing

The itinerary can change without notice under unexpected circumstances which is beyond our control, like weather, flight cancellations by the airlines, snow falls, landslide, political unrest, road blockage, avalanches, sudden sickness, etc (situations not in our control). Himalayan Trails Trekking & Climbing (p) Ltd will not be held responsible for any unforeseen events. However, we would offer you an alternative trip of a similar nature and standard. Likewise, any extra expenses incurred by you due to this cancellation would be your responsibility.
Any extra expenses incurred to you because of flight delays or cancellations are mainly in Lukla or any other remote airstrips. Any such extra cost due to reasons beyond our control would be your expense.

Cancellation by Company

HTTC /our trips are guaranteed to depart once they have one fully paid traveler unless minimum group size. We may cancel a trip at any time before departure if, due to natural disasters, political instability, or other external events. It is not viable for us to operate the planned itinerary. If we cancel your trip, you can transfer amounts paid to an alternate departure date or receive a full refund. In circumstances where the cancellation is due to external events outside our reasonable control, refunds will be less any unrecoverable costs. We are not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to visas, vaccinations, and travel insurance excess or non-refundable flights.

If you cancel your trip

If you wish to cancel your trip, this must be done by email or phone call. The date of trip cancellation is the date on which the written cancellation is received by the company. In case of cancellation of the trip, any amount already charged by the company is non-refundable. However, your advance payment, which you send us for booking is reusable. Depending upon your reason for cancelation, the Company reserves the right to change, modify the itinerary for your next trip. If cancellation is made within the week of departure or upon arrival in Kathmandu, no refund shall be provided. Due payment should be made or claimed by legal process. No refunds will be made for any accommodation, transport, sightseeing, meals, Permits, or services not utilized. No refunds will be made if the customer voluntarily leaves the trip for any reason. But we can provide an alternative trip for the remaining value. If you already paid, the company will be refunded, but there will be less 13% Gov tax & Bank Charges.

Last Minute Booking

We even accept last-minute bookings. You can book a trip to Nepal 7 days before the trip departure dates, but last-minute booking may not be acceptable in the case of Bhutan or Tibet trips.

Privacy

Himalayan Trails will do its best to make your journey safe and comfortable. You travel at your own risk at all times. Himalayan Trails uses your email and personal details solely to process your enquiries and operate your trip. We do not sell or share your details with anyone, nor will we use them for any purposes other than those mentioned above.

Risk & Liabilities

Our trek Leaders or Guides & staffs will always provide you most sincere services and we guarantee you that none of our staffs will harm or steal your belongings. We can’t be held responsible for any unfortunate situations of loss or theft of your property during the trip. Himalayan Trails will do its best to make your journey safe and comfortable. You travel at your own risk at all times.
Himalayan Trails or our trek Leader/guide reserve the right to alter the route, walking duration. And make other amendments for the safety and interest of the group, especially on weather difficulties, group member sickness, or injury. In case of emergency rescue or evacuation from remote places. The company shall assist in managing a rescue helicopter subject to the guarantee of repayment of all such expenses from your insurance company or by your own.

Our Responsible Tourism Policy

Himalayan Trails  Trekking  & Climbing or our trek leader/guide reserves the right to expel you from the group if you commit serious unlawful acts. We expect that you will follow our policies and guidelines while traveling with us in Nepal.

Passport & Visa

You must carry a valid passport and have obtained all of the appropriate visas, permits, and certificates for the countries that you are visiting during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you have the correct visas, permits, and certificates for your trip

Flight Delay/Cancellation

Owing to its demanding geographical location and climatic variation, domestic flights in Nepal are prone to flight delays and cancellations. The adverse weather conditions, like heavy rain, thick fog, strong winds, etc., may lead to flight delays and cancellations. Trekking in the remote areas (Lukla, Jomsom, Dolpa, Simikot, Jumla region, etc), especially during odd seasons. You’re highly advised to reserve extra days to prepare with some extra days or two days in Kathmandu into your itinerary to avoid any problems with flight delays and cancellations.
If you don’t have an extra day or any kind of emergency. We can charter a helicopter for you to ensure you arrive back in Kathmandu on time. But all additional costs would be your responsibility. If helicopters are limited in availability, they may only be available to shuttle guests to Phaplu, which is an airstrip in the valley below Lukla. We can arrange the jeep from Phaplu to Kathmandu. Please be prepared for a 10 to 14-hour journey on rough roads.

Complaints

If you have any complaint during your trip, you must make it known at the earliest opportunity head guide or to us (HTTC). If your complaint is not resolved locally, please inform our head office in Kathmandu before you depart from Kathmandu. It is strongly suggested that you communicate any complaint to your tour leader without delay. Most of the problems will be solved on the way with the leader, and if there are some which are not solved. We will solve it in Kathmandu.